Effective date: June 10, 2026
Last updated: June 10, 2026
These Terms of Service (“Terms”) are a binding agreement between you (“you,” “your”) and StitchThis LLC (“StitchThis,” “we,” “us,” “our”), governing your access to and use of the StitchThis website at https://stitchthis.io, applications, and related services (collectively, the “Service”). By creating an account, purchasing a plan, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1.1 Age.You must be at least 18 years old to purchase a paid plan or otherwise enter into these Terms. Users aged 13–17 may use the free Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on their behalf. The Service is not directed to, and may not be used by, children under 13.
1.2 Account. You must provide accurate information and keep it current. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at support@stitchthis.io of any unauthorized use. One person or legal entity may not maintain more than one free account to circumvent usage limits.
2.1 StitchThis provides tools to create cross-stitch patterns (including from photographs and freehand designs), view and track stitching progress, manage a thread/floss collection, use AI-assisted image tools, and participate in a community forum.
2.2 The Service is offered in tiers (currently Stitcher (Free), Maker, and Studio), each with the features and limits described on our pricing page at the time of purchase. We may add, change, or remove features, tiers, or limits at any time; material changes affecting paid plans are addressed in Section 4.5.
2.3The Service is provided over the internet (“software-as-a-service”). We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal or business use in accordance with these Terms and your plan. You may not resell, sublicense, reverse-engineer, scrape, or build a competing product from the Service.
2.4 Beta and early-access features. The Service or particular features may be offered as a beta, preview, or early-access release. Beta features are provided for evaluation, may be modified, suspended, or discontinued at any time, may contain errors, and may result in loss of data (including patterns, progress, or stash records). We may wipe or reset beta data with reasonable notice where practicable. Beta features are provided “as is” and are excluded from any commitments elsewhere in these Terms to the maximum extent permitted by law.
3.1 Payment processor. Payments are processed by Stripe. By providing payment information, you authorize us and Stripe to charge your payment method according to your selected plan. You agree to Stripe’s applicable terms.
3.2 Fees. Current fees are shown at checkout and on our pricing page. By subscribing you agree to the fees in effect at the time of purchase. All fees are in US Dollars and exclusive of taxes, which you are responsible for where applicable.
3.3 Auto-renewal. Paid subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) at the then-current rate, until you cancel. You authorize recurring charges until cancellation.
3.4 Free trials. If you start a free trial, we may collect your payment method at sign-up. Unless you cancel before the trial ends, your plan converts to a paid subscription and your payment method is charged automatically. You may cancel any time before the trial ends to avoid the charge.
3.5 Cancellation. You may cancel at any time from your account settings. Cancellation stops future renewals; it takes effect at the end of the current billing period. You retain paid features until that period ends.
3.6 Refunds. Except where required by law, fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or unused credits.
3.7 Price changes. We may change fees. For subscriptions, we will give you notice before a price change takes effect, and the new price applies on your next renewal. Continued use after the change takes effect constitutes acceptance.
3.8 One-time purchases. Per-pattern packs and credit packs are one-time purchases, charged at the price shown at purchase, and are non-refundable except where required by law.
3.9 Chargebacks. If you believe a charge is in error, contact us first at support@stitchthis.io so we can resolve it. We may suspend or terminate accounts that initiate fraudulent or abusive chargebacks, and we reserve the right to dispute chargebacks and to recover amounts owed.
4.1Certain features (including AI image tools and batch generation) consume “credits.” Each eligible operation consumes one or more credits as indicated in the Service.
4.2 Paid plans include a monthly credit allotment. Unused monthly credits may roll over up to a cap stated on the pricing page; credits exceeding the cap expire. Additional credits may be purchased.
4.3 Credits have no cash value, are non-transferable, and are non-refundable. Monthly allotment credits are available only while your subscription is active and expire on cancellation, downgrade, or termination of the subscription. Separately purchased credit packs do not expire and remain usable while your account is in good standing, including after a subscription ends, but are forfeited if your account is terminated for violation of these Terms. We may change credit costs, allotments, and rollover caps prospectively.
4.4 Credit-consuming features depend on third-party AI providers (Section 6) and may be unavailable, delayed, or produce variable results. A failed operation will not knowingly be charged; if a charged operation fails, your sole remedy is re-credit of the consumed credit(s).
4.5 Material changes to paid plans. If we make a change that materially reduces a core feature of your active paid plan, we will provide notice and, where practicable, an option to cancel for the remainder of the prepaid period.
5.1 Your uploads. “User Content” means images, patterns, text, and other materials you upload, create, or post. As between you and us, you retain ownership of your User Content.
5.2 Your responsibility for inputs. You represent that you own or have all necessary rights to any image or material you upload, and that your User Content does not infringe any third party’s intellectual property, privacy, or other rights, and does not violate any law. You are solely responsible for ensuring you have the right to use any photograph or image you submit to the Service (for example, photos you did not take or do not have a license to use).
5.3 License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and create derivative works of your User Content solely as needed to operate, provide, secure, and improve the Service (including transmitting images to the third-party AI providers in Section 6 to perform operations you request). This license ends when you delete the relevant User Content or close your account, except for (a) content you shared publicly or with the community, which may persist as described in Section 7, and (b) reasonable backup copies retained for a limited period.
5.4 AI-assisted output. The Service uses automated and AI-assisted processes to generate patterns and edited images from your inputs (“Output”). To the extent any rights in Output are capable of being owned and are owned by us, we assign them to you upon creation, subject to your compliance with these Terms and (for resale) Section 8. You acknowledge that material generated primarily by automated or AI processes may not be eligible for copyright or other protection under current law (in the U.S., works lacking sufficient human authorship are not copyrightable), which means such Output may be freely copied by others and may afford you no exclusive rights. Human creative contribution you add — such as substantial editing, color and stitch-type choices, and composition — may strengthen any authorship claim, but we make no representation that any Output is original, protectable, or free of resemblance to other works. You are solely responsible for confirming your inputs and intended use are lawful.
5.5 Prohibited subject matter (copyrighted characters, brands, and real people). This is the most common legal pitfall in pattern-making, and you are responsible for it. You may not use the Service to create — and you especially may not sell or commercially distribute — patterns or Output that:
Personal, non-commercial stitching for yourself may be treated differently than selling; selling is where infringement risk is greatest. You bear sole responsibility for the legality of your subject matter, and we may remove content or terminate accounts that violate this Section.
5.6 No redistribution. Patterns and Output are licensed to you, not sold as transferable property. You may not resell, redistribute, repackage, or share the pattern filesyou create or obtain through the Service (including others’ patterns shared in the community), except as expressly permitted by the commercial license in Section 8. Exported patterns may carry a watermark identifying the licensed account for traceability; you may not remove or obscure it where present.
To perform image generation and AI image tools, the Service transmits the images and prompts you submit to third-party providers, currently OpenAI and Amazon Web Services (Amazon Nova), which process that data to return a result. By using these features you consent to this processing. Their handling of data is governed by their terms and our Privacy Policy. We are not responsible for third-party providers’ acts or omissions.
7.1 Community content. If you post to the community forum or otherwise make User Content public, you grant other users and us a non-exclusive license to view and interact with it within the Service, and you grant us a license to display, distribute, and moderate it as part of operating the community. Public posts may remain visible after you delete your account where others have interacted with them or where reasonably necessary.
7.2 Acceptable use. You agree not to use the Service to:
7.3 Enforcement & moderation. We may, at our discretion and without obligation, review, moderate, remove, or restrict any User Content, and suspend or terminate accounts, for any violation of these Terms or to protect the Service or its users. We are not obligated to monitor content but may do so.
7.4 Copyright complaints (DMCA). If you believe content on the Service infringes your copyright, send a notice to our designated agent at legal@stitchthis.io including the information required by the DMCA (17 U.S.C. §512). We will respond to valid notices, including by removing infringing content. If your content was removed and you believe the removal was mistaken, you may submit a counter-notificationmeeting the requirements of §512(g), and we will process it as the statute provides. We maintain a repeat-infringer policy and will, in appropriate circumstances, terminate the accounts of users who repeatedly infringe.
8.1 Personal use (Free & Maker). Patterns and Output created under the Stitcher and Maker plans are licensed for your personal use. You may stitch them, share photos of finished works, and sell the finished physical items you personally stitch (for example, at craft fairs or as one-off handmade goods). What you may not do without an active Studio subscription is sell, license, or commercially distribute the pattern or digital file itself (the chart, PDF, or any digital copy), or mass-produce reproductions of the design. In short: the stitched piece is yours to sell; the pattern file requires Studio.
8.2 Commercial license (Studio). While your Studio subscription is active, we grant you a license to sell and commercially distribute the patterns and digital files you create using the Service (in addition to the finished-item rights everyone has under Section 8.1), subject to these Terms. This commercial license:
8.3 No warranty of protectability; your marketplace obligations. We do not warrant that patterns or Output are copyrightable, original, or non-infringing, and the commercial license is permission from us to sell what you make — not a guarantee of any intellectual-property rights in it. You are responsible for your products, your compliance with law, and the rules of any marketplace on which you sell. In particular, where you sell AI-assisted patterns (for example, on Etsy), you are responsible for complying with that marketplace’s AI-disclosure and labeling requirements (such as disclosing that AI tools were used and not misrepresenting machine-assisted work as fully hand-designed), its intellectual-property rules, and its prohibited-content rules. We may provide optional provenance information to assist you, but compliance remains your responsibility.
8.4 Effect of downgrade/cancellation. If your Studio subscription ends, the commercial license ends prospectively. Sales lawfully made while the license was active remain unaffected; you may not make new commercial sales without an active Studio plan.
8.5 Per-pattern purchases. Patterns purchased individually or in packs (outside a subscription) are licensed on the same terms as Section 8.1 — you may stitch them and sell the finished physical items you personally stitch, but not the pattern or digital file itself — and include only the features stated at purchase (for example, the standard chart file and free-tier viewer). Per-pattern purchases do not include the commercial license in Section 8.2 or subscription-only features.
9.1The Service, including its software, design, branding, “StitchThis,” “Maker,” “Studio,” “StitchSense,” “FORGE,” logos, and all related intellectual property, is owned by us or our licensors and protected by law. Except for the limited licenses granted to you in these Terms, we reserve all rights. You receive no rights in our marks.
9.2 Feedback. If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation, and without any obligation of confidentiality.
10.1 You may stop using and close your account at any time.
10.2 We may suspend or terminate your access, with or without notice, for violation of these Terms, suspected fraud or abuse, non-payment, risk to the Service or others, or as required by law. We may also discontinue the Service or any plan with reasonable notice.
10.3On termination, your licenses end and we may delete your data after a reasonable period, except as required to retain it by law. Sections that by their nature should survive (including 5, 8.3, 9, 11–16) survive termination.
The Service, including all Output, is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation. We do not warrant that Output will be accurate, stitchable, original, or suitable for any purpose. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
12.1 To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of or relating to the Service.
12.2 To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total fees you paid us in the 12 months before the event giving rise to the claim, or (b) USD $100.
12.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (such as for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence). Because some jurisdictions do not allow certain limitations, parts of this section may not apply to you.
To the maximum extent permitted by law, any claim or cause of action arising out of or relating to the Service or these Terms must be commenced within one (1) year after the claim arose; otherwise it is permanently barred.
You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, your sale or distribution of patterns or Output, your violation of these Terms, or your violation of any law or third-party right.
15.1 These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-laws rules.
15.2 Disputes will be resolved by binding individual arbitration, and you and we waive the right to a jury trial and to participate in a class action.
15.3 Nothing prevents either party from seeking injunctive relief for intellectual-property or unauthorized-use claims.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app). Changes take effect on the stated effective date, and your continued use of the Service after that date constitutes acceptance. If you do not agree, you must stop using the Service.
17.1 Entire agreement. These Terms, our Privacy Policy, and any plan terms shown at purchase are the entire agreement between you and us regarding the Service.
17.2 Severability. If any provision is unenforceable, the rest remain in effect.
17.3 No waiver. Our failure to enforce a provision is not a waiver.
17.4 Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
17.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
17.6 Electronic communications. You consent to receive notices, disclosures, and communications from us electronically (by email or in-app), and agree they satisfy any requirement that communications be in writing.
17.7 Contact. Questions about these Terms: legal@stitchthis.io, StitchThis LLC.
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